Germination Quarantee

Our Commitment to Quality
We stand behind the quality of our seeds. If your seeds fail to germinate when planted according to the recommended instructions, we will replace them free of charge.

Our goal is to ensure every customer has a successful growing experience.

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How the Guarantee Works

1. Follow the planting instructions
Plant your seeds according to the instructions provided on the product page or packaging.

2. Allow the normal germination time
Different seeds have different germination times. Please allow the full recommended period before contacting us.

3. Contact our support team
If your seeds fail to germinate, send us a message including your order number and a photo of the planted seeds.

4. Replacement seeds
After reviewing your request, we will send replacement seeds if the conditions were followed correctly.

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What Is Covered
Our germination guarantee applies when:

• Seeds are planted according to the provided instructions
• Proper soil, temperature, and watering conditions are used
• The seeds were purchased directly from our store

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What Is Not Covered

The guarantee does not apply in cases where:
• Seeds were planted incorrectly
• Growing conditions were unsuitable
• Seeds were planted too deeply or overwatered
• Environmental factors prevented germination

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Questions or Support
If you have any questions about germination or growing conditions, our support team is here to help.

Please visit our Contact page and include your order number so we can assist you as quickly as possible.